After 5 successful years of operation, Best Anime Shop has been privileged to serve thousands of valued customers, including you. With a vast assortment of merchandise, the name Best Anime Shop serves to be a perfect fit for us. This is due to the service and products we provide and the many acknowledgements of customer satisfaction we receive. About the Company Since our establishment in 2004, Best Anime Shop has gone from being new and unknown to one of the most popular and preferred venues to purchase anime goods nationwide. We work one-on-one with of our customers. By doing this, we are allowed to directly consider you, the customer, and your needs. Built on the philosophy of superior, knowledgeable customer service, and one of largest online selections of anime, Best Anime Shop is recognized worldwide as a place where fans can not only buy their anime goods, but can meet, discuss, and share knowledge of anime with others. As Best Anime Shop continues to grow and expand, the one thing that we will continue to value and maintain is customer satisfaction. To assist in this, our operations are well managed from our efficient distribution facility in Atlanta, Georgia. Our online community provides our customer with an easy and enjoyable shopping experience, as well as, offers anime news and special offer emails. Our online store carries a wide array of different anime products to suit the various interests of our customers. Our commitment to our customers and providing a quality customer service are and will remain of top propriety in our continued development in standing behind our name, Best Anime Shop. We truly appreciate your business and interest in Best Anime Shop.
E-mail : BestAnimeShop@gmail.com
Best Anime Shop
4274 Shackleford Road
Suite B-4
Norcross, GA. 30093
Please contact us for any questions, comments, or concerns you may have
info@bestanimeshop.com
Best Anime Shop
4274 Shackleford Road
Suite B-4
Norcross, GA. 30093
Please contact us for any questions, comments, or concerns you may have
info@bestanimeshop.com
Our Easy Return Policy
You can simply return, for a refund if the item is in BRAND NEW, UNOPENED CONDITION, including its original packaging and accessories.
Note: We must be notified of the return within 7 days of your receipt of the product. There are NO returns or exchanges on opened models for any reason. Also, there are NO returns or exchanges for any reason or opened boxed trading figures. If opened and/or un-sellable merchandise is returned to us, we reserve the right to deduct up to 50% from your refund. In order to start the return process, a return authorization number must be issued. Please contact us in order to receive this number. Returns will not be processed without this number. The refunded amount does not include shipping charges. Once we have received and processed the returned item, you will be notified via email of your refund. If the item's factory seal is broken, we cannot accept the item back. Please pack your returns carefully. If the return was due to an error of ours (for instance, we accidentally sent the wrong merchandise), we will accept responsibility for all shipping costs related to the return. ONLY if the returned item is incorrect will a refund be issued for shipping cost. If the return is not due to an error of ours (i.e.- you ordered it and then decided later on that you don't want it), the buyer accepts full responsibility for all shipping costs plus a 10% re-stocking fee will be deducted from your refund. If the package is too large or very valuable, please feel free to contact us so that we may arrange the return. Your credit card will be refunded for the shipping.
Please write the reason for your returned item on the packaging slip. Package returned to us marked "Refused", "Undeliverable", or otherwise, are subject to a 20% re-stocking fee (This is solely to recoup our losses from charges we incur when this happens). In addition, a returned shipping fee, of which the balance will be taken from the credit issued, will be applied to packages that are "Refused" using UPS or USPS delivery without prior consent. If a package is lost or misdirected due to an incorrectly inputted address, Best Anime Shop, is completely not responsible. We have no control over addresses typed on the checkout pages. Please make sure you have typed in the correct address. After placing the packaging slip into a carton, check to make sure the carton is securely wrapped. Please view Contact Us for our shipping address.
For shipping, we recommend that customers use Insured Parcel Post or Insured International Postage.
During the holiday season, please allow up to two weeks for a credit to be issued. Please don't forget to include your order number with any return!
Contact Us
For questions regarding products, order delivery, or returns, please contact Best Anime Shop Customer Service:
Our mailing address is:
Best Anime Shop
Returns Department
4274 Shackleford Road
Suite B-4
Norcross, GA. 30093
Please contact us for any questions, comments, or concerns you may have.
You can simply return, for a refund if the item is in BRAND NEW, UNOPENED CONDITION, including its original packaging and accessories.
Note: We must be notified of the return within 7 days of your receipt of the product. There are NO returns or exchanges on opened models for any reason. Also, there are NO returns or exchanges for any reason or opened boxed trading figures. If opened and/or un-sellable merchandise is returned to us, we reserve the right to deduct up to 50% from your refund. In order to start the return process, a return authorization number must be issued. Please contact us in order to receive this number. Returns will not be processed without this number. The refunded amount does not include shipping charges. Once we have received and processed the returned item, you will be notified via email of your refund. If the item's factory seal is broken, we cannot accept the item back. Please pack your returns carefully. If the return was due to an error of ours (for instance, we accidentally sent the wrong merchandise), we will accept responsibility for all shipping costs related to the return. ONLY if the returned item is incorrect will a refund be issued for shipping cost. If the return is not due to an error of ours (i.e.- you ordered it and then decided later on that you don't want it), the buyer accepts full responsibility for all shipping costs plus a 10% re-stocking fee will be deducted from your refund. If the package is too large or very valuable, please feel free to contact us so that we may arrange the return. Your credit card will be refunded for the shipping.
Please write the reason for your returned item on the packaging slip. Package returned to us marked "Refused", "Undeliverable", or otherwise, are subject to a 20% re-stocking fee (This is solely to recoup our losses from charges we incur when this happens). In addition, a returned shipping fee, of which the balance will be taken from the credit issued, will be applied to packages that are "Refused" using UPS or USPS delivery without prior consent. If a package is lost or misdirected due to an incorrectly inputted address, Best Anime Shop, is completely not responsible. We have no control over addresses typed on the checkout pages. Please make sure you have typed in the correct address. After placing the packaging slip into a carton, check to make sure the carton is securely wrapped. Please view Contact Us for our shipping address.
For shipping, we recommend that customers use Insured Parcel Post or Insured International Postage.
During the holiday season, please allow up to two weeks for a credit to be issued. Please don't forget to include your order number with any return!
Contact Us
For questions regarding products, order delivery, or returns, please contact Best Anime Shop Customer Service:
Our mailing address is:
Best Anime Shop
Returns Department
4274 Shackleford Road
Suite B-4
Norcross, GA. 30093
Please contact us for any questions, comments, or concerns you may have.
